Clinic’s Covid-19 Phase 3 Policies

Please be informed of the Clinic’s Covid-19 Phase 3 Policies as outlined below. The current policies have been created based on input from the CMTBC, the PHO, as well as insurance provider considerations and my individual conversations with you, my patients.

Phase 3 Survey

Two days prior to your scheduled appointment time you will be emailed a clinical survey. This survey must be completed online prior to your appointment.  You can review a copy of this survey in advance here.  If you do not agree to these terms, please do not book an appointment as you will not be seen. These policies will stay in effect until reviewed on September 1^st, 2021.

Masks

Masks still must be worn in the clinic space at all times.  Masks are still currently mandatory in all public spaces for individuals who have not received two doses of the Covid-19 vaccine. We will not be monitoring your vaccination status. To protect your privacy and offer the best possible care to my immunocompromised patients and family,  the mask policy in the clinic will remain in place.

I appreciate your understanding and patience going forward. If you have any questions or concerns regarding these changes (or seemingly lack thereof), please don’t hesitate to reach out. I’m happy to chat with you.

Otherwise, I look forward to seeing you next!

IMPORTANT NOTICE – RE COVID SCREENING

Hello everyone!

On October 6, 2020 the College of Massage Therapists of BC put out notice stating that the Covid Screening Survey that is emailed to you 24 hours before each appointment MUST be completed the day before your appointment.  The college is not accepting same day completion and expects that RMTs cancel appointments in cases where the patient does not complete the survey before hand. Read more “IMPORTANT NOTICE – RE COVID SCREENING” →

Preparing to Reopen the Clinic with Respect to Covid-19

Hello everyone!

I am in the process of preparing for the clinic to operate again.  I expect to be taking appointments by early June at the latest and possibly sooner. I’m just waiting on a few necessary supplies and because shipping is currently unpredictable, I’m hesitant to open online booking without having these supplies in hand.  I will send another email out as soon as I have an exact start date and have turned online booking back on.  The following outlines what you will need to know in preparation of booking appointments.

In order to open as safely as possible, there have been a number of policy changes. The following covers what you need to know in order to facilitate a smooth transition back to treatment. Read more “Preparing to Reopen the Clinic with Respect to Covid-19” →

Covid-19 Patient / Community Protection Measures: Clinic Closed –…

Hello all,

With the rapidly progressing pandemic it’s important that each of us does everything we can to flatten the curve and slow the spread of this virus. This includes taking drastic social distancing measures, and staying home when we can. The nature of massage therapy is most often not critical care and includes close one-on-one contact. As such, I believe it is in everyone’s best interest that my clinic ceases to operate until this crisis is behind us.

Effective immediately I am cancelling all appointments between now and the last day of March, at which time I will reassess based on current circumstances and recommendations. Online booking availability on my website has been turned off until further notice.

It is with a very heavy heart that I make his decision. I am wishing you all only the very best of health and I do look forward to seeing you all on the other end of this.

Sincerely,

Chrystal

2019 Falcon Breeding Seasons Is Here!

Hi everyone!

Most of you already know my family’s primary occupation is falcon breeding.

Bright and early this morning I was called to the farm for this breeding season’s 1^st artificial insemination.  As every year, this means I’m now officially on call for the farm and I will be called away from the clinic, at multiple times throughout the day for the 3 to 4 months.

This notice is just a reminder that like each year past, if you arrive for your appointment a few minutes earlier than scheduled and I am not around, please know that I will here on time as scheduled!   Make yourself comfortable while you wait.

As usual, I very much appreciate your understanding with this.

I am wishing you all only the very best of this year’s spring and summer!

Chrystal

Happy New Years!

Another year has flow by, and to me it seems they just keep getting faster!  Thank you for being a part of what made 2018 great for my clinic and me. My job is truly amazing because my patients are awesome.

I have a few announcements and I’m making some major changes in how I work in the clinic this year, mostly with how I schedule appointments. Here are the updates that you should know about:

Appointment Scheduling Changes
As mandated by our college, included in all appointment booking times is your intake interview and assessment, treatment time, homecare or remedial exercise instruction and billing.  In the past, I’ve booked myself 15 minutes off between each appointment. This was meant to give me a small break between patients, or to catch up if I fell behind in the other things, but I’m finding it’s totally unnecessary. It means my work days are much longer than they need to be, and scheduling times are complicated with start times in 15-minute increments throughout the day. (I often struggle to remember what time an appointment started!)

Read more “Happy New Years!” →

October 2018, Email to Clients

Hello everyone!

Wow it’s been a long time since I sent an email out.

It’s that time of year again!
With the summer behind us and autumn at our toes, it’s that time of year again when people start looking at their calendars and thinking, “Crap! My benefits are going to run out of it I don’t use them!”  In a hustle strangers book up all the available spaces in a RMTs calendar, leaving our current patients with few options and little time.  I’m already beginning to see the trend of new people booking in, and one-by-one I’ve been trying to give you all the same recommendation as I see you: if you hope to get in anytime before the new year please book your desired appointment times well in advance in order to secure you space.  You are welcome to cancel your appointment at any time up until 24 hours prior to your appointment. I would much rather you did that, than not get in at all, when you need it.

It’s Also Bug Season
As the weather cools and kids get back to school, viruses seem to run amuck. I’m usually pretty resistant to these things, but having already been hit with a nasty head cold this year, I’d like to take this time to remind you that if you are feeling under the weather I would prefer it that you cancel your appointment with late notice over coming in and sharing any germs you may have, with me and other patients.

Early Notice of 2019 Rate Increase
In order to meet the growing costs associated with maintaining RMT registration and insurance, post-graduate education, as well as ongoing clinic maintenance, as of January 1, 2019 my clinic fees will increase to:

Read more “October 2018, Email to Clients” →